Our service

N

o matter how good the products are the company will succeed with service quality.
DH Licht puts a particular value on end-to-end costumer care so that there’s nothing left to be desired.

Starting with the first consultation followed with the installation of your new lighting system and ends with service, repair or technical support:
You can always count on us.


Overview


Advice

No matter how big your project is, whether  it’s a small greenhouse or a complete town centre: for planning and realization we are glad to assist you.

Simply call upon our experience, our competence and our know-how: We offer amount of light energy calculations, lighting calculations and on-site consultation.

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First assembly

We assume the coordination of the first assembly of you plant lighting for example or our sales partners on-site. That’s why a fast and competent handling without long distances is guaranteed.

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Service

The service takes place by return of the luminaires to our premises or the sales partners on-site will assume.

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Our repair service

In the event of repair works you have the possibility to send the product to our premises. The product will be tested, repaired and send back to you. You can contact a service partners in your region alternatively.

In each case you can rely on a fast, transparent and cost-effective processing of you repair case. We inform you in advance about the expected costs and the required time.

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Presentations / trainings

Take advantage of our know-how. We train your employees and offer technical trainings of various types;

  • Sales and service trainings within the RAM service days
  • Presentations given by public institutions
  • Presentations and trainings bookable after agreement

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